Tidal Wave Auto Spa | Car Wash

Dianna LaVecchia 3 months ago

The car wash is adequate. The service is pleasant, although not timely. I can't give 5 stars because the say they open at 8 but we could not get a wash today until 830. Not sure why.

Charles Laux (Sonicbox) 3 months ago

Don't bring any sizable vehicle like a truck or anything with a windshield visor through. The overhead rollers ripped my visor off of my 1 of 1 conversion van(no extended top) and I was refused compensation despite permanent damage to the visor, roof metal, and paint. This fix will cost me around a thousand dollars. Also they said nothing about my entire visor still sitting in their car wash and acted clueless until I went in to mention it. They stopped the car wash when it happened to look around and lied saying nothing was wrong despite my 6 foot visor sitting on the floor of their car wash. The car wash didn't even clean the van, it's still dirty. Tried to get something positive out of their car wash by cleaning my interior but their vacuum wasn't strong enough to pick up dirt and their trash cans were on the edge of overflowing.

Shakori Edwards 3 months ago

I have a corporate unlimited membership with multiple vehicles, and unfortunately my experience at this location has been consistently disappointing. The biggest issue has been the store manager, Doug. On multiple occasions, I have found him to be rude, dismissive, and unprofessional. I’ve also noticed a significant difference in how I’m treated depending on which vehicle I drive. When I arrive in one of my less expensive vehicles, the interaction is noticeably different than when I arrive in one of my foreign vehicles. Whether intentional or not, it has left me feeling profiled and unwelcome. I’ve reported these concerns to corporate several times, yet the experience has not improved. Reliability has also been a major problem. I pay for an unlimited wash membership, but in less than two months I’ve gone to this location at least 10 different times only to find the wash closed with cones blocking the entrance. The most recent occurrence was on June 24 around 7:30 p.m. This has been an ongoing issue for months. On May 15, I even sent corporate a video showing the wash closed at approximately 8:15 a.m., their posted opening time, because I was so frustrated. Corporate responded th

Rayna Davis-Moore 4 months ago

I’ve noticed people are able to use the vacuums without actually purchasing a car wash, they just drive straight through to the vacuum area. I honestly didn’t realize that was allowed, especially for paying customers who follow the process correctly. What’s even stranger is that the workers see it happening and don’t stop it, so apparently it’s not considered an issue. Weird but ok. Also, one employee consistently makes me uncomfortable. Every time I drive past the kiosk, he stares excessively and gives an unsettling smile, which comes across as unprofessional.

J Rock a year ago

Awesome prices and detailed cleaning on point to your vehicle's exterior. The vacuums are very good and fast to use. The prices are extremely affordable and a bargain. If my car could talk on me joining it would definitely be say, " Thank you Jesus... it's about time he joined." 😂